A question about Microsoft Crm Server
I have an question when sending fax in Microsoft Crm. I have connected a telephone
line in the Microsoft Crm Server. However, it is required to dial a "8" before any
telephone number can go outside. So what is the best way to config the
Server or the CRM in order to send the Fax successfully. Thank you.
Microsoft Crm Server does not have a "built-in" fax server. Instead, Small Business
Edition of CRM integrates with the fax server that comes with Windows SBS so
I assume that's what you're using. You can set dial out prefix via SBS
Server Management console->Fax->Configure Phone and Modem Options.
There are two options to use fax integration with Microsoft Crm
1. Default Windows fax services
2. third party fax solutions