Has anybody installed Microsoft Business Solutions Customer Relationship Management(Crm) on their SBS2K?
Has anybody installed Microsoft Business Solutions Customer Relationship
Management(Crm) on their SBS2K? It came in the latest Action Pack subscription
and looks pretty good.
Any comments?
I, too, am interested in Microsoft's CRM and posted the same question a
couple of months ago. CRM apparently is fairly intensive. Microsoft's
requirements just to run the demo CD/DVD was 1GB of memory on a workstation!
As is, I was told that it would run on an SBS box - but in my case, I was
looking at it for a site with only 5-10 users; but I'd suspect you would
want to max out memory, and get a second processor for sure.
I loaded the Action Pack version of CRM about 2 weeks ago, just for testing.
The environment is a VMWare 4.0 virtual machine with 512MB of memory.
Underlying hardware is 1.5GB total memory with 3Ghz P4, 200GB of disk. VM
operating system is SBS 2000.
I choose to install the sample company. My observations about this product:
1. Application is very SQL intense.
2. Application has interfaces to Exchange for mass emailing.
3. CRM installs a Crystal Enterprise server for report distribution. It
adds 8 running services for this.
4. CRM takes over the default web site for it's own use. Point your
browser to the server and it signs you on to the application.
5. It uses Outlook as it's heavy client. I have not yet tested this.
6. CRM adds 5 running services, including bulk email, deletion, Exchange
queue, security and workflow.
7. CRM security service fails to start on boot. I have to manually start
it every time. It's in the release notes.
This setup is fine for testing. I don't know what kind of real-world load
it can take.
Please let me know if you have any other questions.