Wants to run Microsoft CRM in a hosted environment
We have a customer, a large franchise organization that wants to run
Microsoft CRM in a hosted environment. This environment has its own active
directory and exchange setup, the users logon to the system with a normal
internet connection.
While the head office of this franchise organization want to provide a
common platform for CRM, their members are separate companies with their own
infrastructure and active directory setup. Some of them already have their
own Exchange implementation.
In this setup they want to use the Sales for Outlook client. I'm not an
Active Directory specialist, but I think the combination of two separate AD's
is going to be a problem. So my question is:
- Is it possible to use the Sales for Outlook client with online/offline
possibilities in such environment?
- Has somebody tried this?
Any information or experience is more than welcome!
SFO requires the users machine to be a member of the Domain(or at least the
forest) in order to work. The CRM user needs to be the user that you are
logged into the laptop with when SFO is installed. Otherwise, the
authentication will not work.
SFO is tricky enough without adding the hosting and multiple Domain/Forest
issues into it. This most likely will not work as you have outlined it.