I have ITIL (IT Information Library) qualification and ITSMF (IT Service Management Foundation) membership.
I currently work for a Global Company in the UK, as a Service Client
Relationship Manager, responsible for delivering agreed service levels
for Web Hosting, Outsourcing and Network Solutions for Global Multi
Site corporate customers.
I am looking to emigrate to Australia, however, there are no Service
Management Skills on the skilled occupation list, or on the
occupations in demand list - The closest thing to it would be an IT
Manager - which is not really applicable.
I have ITIL (IT Information Library) qualification and ITSMF (IT
Service Management Foundation) membership.
I thought my current job was pretty leading edge within the ICT -
(Information Communication Technology) arena, but apparently not.
I do have my original apprenticeship and qualifications in Telecoms
engineering, but I have been a Manager for the last 4 years, not using
those skills.
Perhaps it would have been better to have stayed as an engineer
installing telephones and 60 points would be mine..!!
I would be very interested in hearing from anyone to see if IT Service
Management is recognised as a Skill, and indeed a Requirement within
Australia currently.
If it is, which area of accreditation would it fall under and what
skilled occupation would apply?
If it isn’t, what are my options?
I wouldn't worry too much about the classification. When you have your
skills assessed by the ACS, they will give you a classification that you
will apply for the visa with. In terms of your application to ACS, use
the 2231-79 classification.