customer satisfaction questions
I've seen references in postings here to required passing percentages --
such as "72 percent" -- which do not agree with what Comptia says at
their web site (65 percent on the core, and 66 percent on the dos/win).
Are these references simply in error, or are there different ways of
computing the required passing percentage?
The Comptia faq *is* unclear about whether the percentage includes the
customer satisfaction questions or not (which I understand are not
scored). Assuming that they do, the core would require .65x69=45
correct answers. But could it be that in reality there has to be 45
correct answers out of the non customer satisfaction questions, which
might account for the higher required passing percentage that I see from
time to time? Any suggestion ?
Comptia site is right you can look @ it like this you need to get 2 out of
every 3 ?'s right to pass,and the customer satisfaction ?'s are graded but
doesn't inpacted if you pass or not but they make note of it, I hope this
helps clear things up for you
I just passed the core last week and the customer questions are not supposed
to be a part of the percentage.