Can anyone give me feedback or the Customer Relationship Management models for nonprofits?
Can anyone give me feedback or the Customer Relationship Management models
for nonprofits? I have not heard any good news on this type of approach.
I am interested in your question, and I think our users at TechSoup would
be too. If you are interested, our TechSoup Community could provide an
answer to your question. The software
forum http://techsoup.coolboard.com/discussion/boardshow.cfm/mb=97147942
I am interested that you have not heard good things about CRM and wonder
where your information originated. This may be a nation-specific thing:
our experience with CRM in New Zealand and our observations of it in
Australia and the UK are very positive. Check out our
sister-organisation's website (www.kidshelp.com.au) and also www.crm.org.uk
for some good examples of success stories.