What need to be tested for a CRM software application
I just finished a in-house user-interface CRM software application. It's
kind of on-field service tool. It's my master project. I need to test
the implemented software. In my master report, I also want to include
a chapter called testing of CM software application
I want to do two types of testing. One is so called usability test by
distributing the application to a sample of users let them test it.
Another one is software performance testing, i.e. testing software
bugs. Is there any procedure I could follow by myself.
You can develop, based on your software spec, a number of testcases to see
if the software performs as it should. Take special care of boundary
condition situations and other extreme situations, like error situations.
Those are the situations in which software might behave different then
specified. Then execute the tests, also do some free testing and finally
write a test report.
This site has a large number of questions and answers:
http://www.softwareqatest.com/