Incompatible CRm database
I have Microsoft CRM 3.0 that was upgrade from CRM 1.2.
The SQL 2000 installed on same machine with CRM 3.0.
And we have a mapping entity problem in CRM that make us to repair CRM.
Microsoft already remote our CRM machine, but they were surrendered
So we decide to troubleshoot this problem by ourselves
Anyway, we have read from "Microsoft CRM 3.0 Implementing Guide.PDF" (page
21-1, 173)
So we decide to uninstall, and leave the database intact...
before did it, we have also backup all customization, and all custom
reports...
after that, we try to restart the system, and as KB above, we try to install
CRM using existing database
but, when we choose existing database as CRM database, we have found a
problem below:
"The existing databases are not compatible with this installation of
Microsoft CRM"
So we have no idea to troubleshoot problem above...
Have any idea for that problem?
We want to install CRM 3.0 using existing database... as you know, our
database reside on same machine with CRM 3.0
FYI: we ever to repair CRM using CRM installer, but it was not helpfull...
the problem still exist..
thank for your kindly help... any kind of respond we'll appreciate it..
best regards,
I'd suggest submiting this incident to Microsoft CRM support to properly
resolve. Unfortunately, I don't think this is something that can be resolve
from a few dialogs in a newsgroup.
After an upgrade the database is now in the 3.0 format which is not
compatible with 1.2.
First:
What you can do, make a backup of your databases with sql server.
Clean the server and install CRM properly from scratch in your domain,
verify that everything is working (making new entities, new attributes etc
etc)
- scenario1
Make a small console application and use the old database as a source with
the CRM webservice which is very easy to use to transfer all the data. You
will have you data in your CRM system in no time.
- scenario2
Use the CRM Data Migration Framework (download from microsoft) to transfer
all you data from any kind of database (thus sql server) and pump it into CRM.
If there isn't an out of the box solution, maybe this will help