ever have a credit card payment go missing?
I just experienced a first for me, and I'm wondering if other people
have experienced the same thing.
I recently sent a sizable credit card payment to my card company, a
company that always credits payments to my account in 7 days or less.
Over 2 weeks later, they say they still haven't received it
(fortunately there's still a few days left before the due date). On
the recommendations of my bank, I stopped payment on the original
check and sent a new one, this time by registered overnight mail. I
advised my credit card company of this, but it still makes me nervous
about what happens if that original check shows up and they try to
cash it. When I asked my credit card company what would happen if
they attempted to cash a check that had a stop payment on it, they
told me they would charge me a $29.00 fee on my account. That doesn't
seem fair, but I don't know what else I can do.
Yes; twice in a period of about six months, which suggests there was
something funny going on in the postal system on either this end or their
end. It hasn't happened again in about a year and a half though.
When it happened, I didn't bother to stop payment because my bank said
that because of automated handling, they'd probably process it anyway.
Neither check was ever presented for payment though.
Rather than send another check, I made an EFT payment. I initiated the
transfer from the credit card company's Web site, so there was no service
charge.
I also subscribed to two email notification services that the credit card
folks offered: one to tell me when my statement was available to look at
on line, and another to tell me when a payment had been credited to the
account. I still have to remember when I mailed the check and to notice if
the email notification is late.
I'm seriously considering signing up for online bill payment at my bank
after all these years. They want $3.95/month for the service, but these
days, that's only 10 stamps.