Advanced Call Center-Problem with Intel MD5630
I have an almost brand new Intel/Ambient MD5630 modem that is supposed
to support caller ID, yet it does not seem to be working. I am
running Windows 2000 and I downloaded the most recent drivers directly
from the Intel web site.
Since I am new to TAPI programming, I thought it might be something
that I was doing wrong, so I downloaded Advanced Call Center from
download.com and it did not work either. My next test was to run my
program using a US Robotics voice modem and it worked perfectly.
Advanced Call Center worked with the US Robotics modem also.
With the Intel modem, I am getting a LINE_CALLSTATE event telling me
that a call is coming in, but I never get a LINE_CALLINFO event to
pickup the caller ID info. Also, when I call lineGetAddressCaps on
address 0 of the Intel modem, the dwCallerIDFlags member tells me that
this modem should support caller ID.
Maybe I am doing something wrong, but it still works fine with the USR
modem. I was wondering if anyone else has had success (or failure)
with the Intel MD5630 modem.
Use hyperterminal. On an incoming call see if you can see the caller
ID. If not, take a look at the AT command set supported by the modem
and see if there any AT command string that are needed to turn CallerID
on. Double check in all modem property pages to make sure you haven't
missed a checkbox that turns CallerID on.