About Crm Software Solution Uk
Q. One of my colleagues uses Outlook to remind him when to call his
customers in UK. He will create an appointment in his calendar and set a
reminder. When the reminder fires he acts on it then snoozes it for a
given period of time so that he is once again reminded to contact his
customer. He has appointments in his calendar with reminders which he
has been snoozing for months!
Unfortunately, somebody else used his PC and accidentally dismissed
some of his reminders (we're not sure which ones) when they popped up.
He now has no idea who he is meant to call and when. Ithere any way of
"undismissing" these reminders so that they resort to their previous
snoozed state and start popping up again at the correct time?
We use Outlook 2000 in C/W mode and Exchange 5.5 Server. Exchange is
backed up to tape every night using NTBackup, but I'm trying to avoid
building a recovery server and restoring the IS.
Is there any CRM software solutions in this case?
Any suggestions would be much appreciated.
A. Although I can't help with your problem, it sounds like you could use a CRM
tool. We have recently installed OutlookCRM which uses public folders and
adds functionality to Outlook but does not install anything to the exchange
server.
Have a look at http://www.ukngroup.com/partners/application/outlook_crm.cfm
for more details.
UKNGroup are a really polite and helpful company to deal with. Let me know
if you would like more details of them. I could put someone in touch with
you.